If a house cleaning technician accidentally breaks something while cleaning your home, we will take responsibility. Hubbard’s Maid Service is bonded and insured and covers small breakages up to $100. For larger damages, we carry general liability insurance.
Our technicians are honest and must report any breakage immediately so we can notify you and resolve the issue.
Normal wear and tear around the home is not considered breakage. Examples include loose fixtures, worn grout, or deteriorating caulking. We also ask that items hanging on walls or sitting on surfaces are securely mounted and able to withstand light dusting pressure.
If you believe something was damaged, please take a photo and submit it for review here:
https://hubbardsmaidservice.com/incident-report/
For any instructions regarding your home, please communicate directly with the office so we can properly document your requests.
We are proud of our employees and invest a great deal of time and resources into recruiting and training them. Our technicians are not allowed to accept private work from clients unless Hubbard’s Maid Service receives a finder’s fee.
We provide all cleaning supplies and equipment, but we are happy to use your products if requested. Please note that we are not responsible for damages caused by customer supplied products or equipment.
