Some cleaning services are run by small operations that offer discounted pricing to bring in customers. While that may work temporarily, it often does not generate enough income to maintain a long lasting business.

Lower prices can also come from companies that do not carry proper insurance or licensing, or that avoid paying taxes and worker protections.

At Hubbard’s Maid Service, we operate with full professionalism and compliance. We are licensed, bonded, and insured, and our pricing reflects the quality of service we deliver across Savannah.

Our goal is to earn your trust every time we clean your home. We don’t require contracts. Instead, we believe in open communication, consistent service, and honest feedback that helps us keep improving.

Please call us at 912-961-9131 and we’ll update it for you.

Yes, please. Just call 912-961-9131 or email office@hubbardsmaidservice.com so we can update your address.

Yes, absolutely. We are bonded and insured, and our cleaners are also covered by workers compensation insurance, which is one of the most important protections to have.

Yes, absolutely. Every member of our team is an experienced housecleaning technician who has completed our comprehensive five day training program with a certified training manager. Because cleaning requires patience and attention to detail, we also conduct quality control home checks.

We start by hiring trusted members of our community and paying competitive wages to bring in the best team possible. Every cleaner is screened, trained carefully, and their work is inspected regularly. This process helps us maintain quality and earn the trust of our clients.

Hubbard’s Maid Service is dedicated to delivering dependable and consistent house cleaning to every client. We customize our services to match your home’s needs so we can maintain exceptional results.

There are certain services we do not provide, including:
Ironing
Cleaning or removal of pet or rodent waste
Cleaning vomit, blood, or fecal matter
Power washing
Cleaning drapes or steam cleaning upholstery or furniture

Yes, window washing can be included for an additional charge.

Our team handles your belongings with care at all times. If something is accidentally damaged, we will make every effort to repair it or replace it if necessary. When appropriate, insurance claims may also be filed. Photos can be very helpful, so please send one if possible.

Give us a call or email us within 24 hours and we’ll come back to reclaim the area at no cost. Pictures are helpful, so feel free to send one if needed.

If your home is equipped with a security system, please make sure it is disarmed or turned off on the day of your cleaning. If you provide instructions for operating the system, we cannot be responsible for alarms that may be triggered or any dispatch fees. If you live in a gated community, please add your cleaner’s name to the authorized entry list.

They can. If your regular cleaning falls on a holiday and your cleaner is not working that day, we will reach out a couple of weeks in advance to find a new date that works for you. We observe New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.

For most larger deep cleans, we send a team of cleaners so the job can be completed thoroughly and efficiently. Occasionally, a quality control manager may also come by to ensure everything meets our quality standards.

Many clients choose weekly, biweekly, or monthly cleaning schedules based on their needs. Hubbard’s Maid Service house cleaners also offer special occasion cleanings and move in or move out cleaning services.

During the first cleaning, our team focuses on bringing your home up to Hubbard’s Maid Service standards with a thorough top to bottom cleaning. Because this is our first time in your home, we take additional time to cover everything. Recurring services then help maintain the results.

No problem at all. Simply email those instructions to our office and we will add them to your file so your regular cleaner and any future teams have them available.

No. Hubbard’s Maid Service pays all required taxes, including local, state, federal, and Social Security taxes. We take care of all the paperwork and employment responsibilities.

Yes. All Hubbard’s Maid Service cleaners are authorized to work in the United States. We complete I-9 documentation for each employee and pay taxes as required.

If you have heirlooms, important documents, or other valuables, we recommend storing them safely or letting us know not to clean those areas. A closed door or drawer tells our team that the space should be left untouched. Hubbard’s Maid Service carries the proper insurance, but irreplaceable items are best kept safely out of the cleaning area.

Absolutely. We love pets and are happy to work in pet friendly homes. For the best results, we suggest keeping pets secured or in another room while we clean. This helps prevent them from becoming nervous or accidentally slipping outside. Please let us know ahead of time what pets are in the home. For sanitary and safety reasons, we cannot clean homes with flea infestations or pick up animal waste.

If we are unable to access your home, a lockout fee will be charged. We will try to contact you to see if entry can still be arranged.

Yes, you can. If you have specific products for certain areas, please leave them out with directions. We’re also happy to use your bleach, but we don’t carry bleach with us.

Of course. Many clients prefer that. Simply provide a way for us to access the home, and we’ll take care of the rest. We always handle your home with care and keep security front of mind.

Yes. The first cleaning usually costs more because it involves getting your home up to Hubbard’s Maid Service standards. After that, recurring cleanings are easier and more affordable since we are maintaining the level of cleanliness. You will receive estimates for both the first visit and regular services. If your home goes more than a month without cleaning, the next visit may be treated like an initial cleaning again.

Because every home is unique. Cleaning costs are based on details like the size of your home, how many people live there, whether you have pets, the type of flooring, clutter levels, and how often you want cleaning.

We primarily use products from Speedcleaning.com. They have excellent tools and cleaning solutions that we highly recommend checking out.

Our technicians work carefully in every home, but if something is accidentally broken by one of our team members, Hubbard’s Maid Service will take responsibility. We are bonded and insured and cover smaller breakages up to $100. Larger damages are covered by our general liability insurance.

Our technicians are required to report any breakage immediately so the office can notify you and resolve the situation quickly.

Normal wear and tear around the home is not considered breakage and is not our responsibility. Examples include loose door knobs, worn grout, or failing caulking. We also ask that wall items such as pictures and mirrors are securely mounted and able to withstand light dusting pressure.

If you notice a concern, please take a photo and submit it through our incident report form here:
https://hubbardsmaidservice.com/incident-report/

Please communicate any instructions about your home directly with the office rather than only with the technician so we can properly document everything.

We are proud of our technicians and invest significant time and effort into hiring and training the best people. Because of this, our employees cannot accept private work from clients unless Hubbard’s Maid Service receives a finder’s fee.

Our team provides all cleaning supplies and equipment. If you prefer we use your products instead, we can certainly do that, but we are not responsible for damages caused by customer supplied cleaning products or equipment.

If you have already received a quote, simply reply to the email containing your estimate to schedule the appointment. If the suggested date does not work for you, include your preferred date in your reply and we will do our best to accommodate your schedule.

If you still need a quote, you can request one here:
https://hubbardsmaidservice.com/request-a-quote/

100% Satisfaction Guarantee Policy:
We stand behind the quality of our work. If the cleaning was not completed according to the service quoted, we will return within 24 to 72 hours to correct the issue at no additional cost. Please contact our office staff with any concerns rather than addressing them with the cleaning technician. Concerns reported after 24 hours will be noted and addressed during the next scheduled cleaning.

Payment Policy:
All prices are finalized once the quote has been issued and are not negotiable afterward. If a quality concern arises, our team will gladly return within 24 to 72 hours to re clean the area. Discounts are not offered unless we are given the opportunity to correct the issue. Payment must be made prior to service and we accept electronic payment or cash.

We welcome your feedback. Your comments help us continually improve your service, quickly address any issues, and celebrate cleaners who provide outstanding results.

Share your feedback with us here:
https://hubbardsmaidservice.my.canva.site/

If our cleaners arrive and are unable to enter your home or complete the cleaning due to a locked door, pets not being contained, a power outage, water being shut off, or being turned away at the door, a lockout fee will be charged for the full price of the cleaning.

We no longer allow recurring client skips. For legacy clients or clients without a dedicated cleaner, cancellations made within 48 hours of the scheduled cleaning will have half of the cleaning fee applied.

We schedule our teams to arrive around your appointment time, but we cannot guarantee an exact arrival. Our technicians may be finishing another home beforehand, and traffic or travel time can sometimes affect the schedule. We appreciate your understanding.

They are employees that have gone through very detailed background checks. They also receive training from an experienced professional.

Yes. We do the service for free each time you refer us to a client that enlists our services. The more you recommend the cleaning service, the more times you get free cleanings.

When it comes to the bottom line, having a cheaper service from the get-go is more time-consuming than a professional service. Having a housekeeper means you have to train them how to do the job. Additionally, you are required to do background checks yourself. Professional cleaning companies are more reliable because they have the experience and the proper credentials to do the job.

Most of the clients have an annual deep cleaning for their home, which lets us clean those hard-to-reach places that cannot be cleaned regularly. The service is less expensive than the first deep cleaning because your home is already on regular cleaning schedules.

No problem at all! If you need to change your cleaning day, simply head to the Customer Resources tab on our homepage and click on our Rescheduling Policy. From there you can access the Scheduling Form Request to submit your change:

https://hubbardsmaidservice.com/appointment-change-update-request/

You can tip the staff if you feel that the job was well-done and want to show appreciation, but you are not obligated to tip.

No problem at all. If you need additional tasks or services, we offer a convenient add-on form that lists everything available. During the sales process, we will provide this form so you can easily select any extras you’d like.

https://docs.google.com/forms/d/e/1FAIpQLSc1gIeniucZYROSNtV3MnsNsr5GWJ9kzQvF3MSL_BmyqsfNbQ/viewform

If you need to change your plans, we recommend giving us a 24-hour business hours notice. The notification allows us to make proper reschedules or cancellations.

Yes. We do thorough background checks on all employees that we plan to hire. We cross-check details such as job history and conduct during previous jobs. Our priority is the satisfaction of the client, and we are aware that security is a big part of that. Our company has a very impressive record of quality staff that is always professional and can be trusted completely.

We let you decide whether you want to provide the supplies or not. However, it is best if we use your supplies to get the best results. The cleaning equipment is not used between houses. Sharing equipment can transfer germs and pet dander from house to house. We have emergency supplies in case there are none available.

Our cleaning schedule is based on route optimization to keep things running efficiently. We clean Monday through Friday, and occasionally Saturdays for special circumstances, between 8:00 am and 5:00 pm. Typical arrival windows are 8:00–8:30 am or 11:00 am–1:00 pm. After-hours and weekend appointments are also available for office cleaning.

We guarantee a hundred percent satisfaction. If you find our work unsatisfactory, you can contact us, and we will redo the areas you feel have not been well-attended to. If you are still not satisfied with the work, we can offer you a refund and terminate the relationship permanently.

All services are prepaid so we can focus on delivering the best possible cleaning and customer experience for your home.

No contract is needed. That said, recurring services are subject to our no-exceptions, no-skip policy.