Smaller cleaning operations are often run by one individual or a family. To attract new customers, they may set their prices much lower. While this can seem appealing, those rates often do not support a long term, sustainable business.

In addition, some companies may not carry proper insurance, pay taxes, or maintain required licenses. Others may pay workers in cash without proper reporting.

Hubbard’s Maid Service follows all professional standards and regulations. We are licensed, bonded, and insured, and our pricing reflects the quality and reliability we bring to homes throughout Savannah.

We focus on building trust with every cleaning visit. Because of that, we don’t require contracts. We believe in open communication, honest service, and listening to feedback so we can serve you better each time.

Of course! Just call 912-961-9131 and our team will assist you.

Just contact us by phone at 912-961-9131 or email office@hubbardsmaidservice.com, and we’ll make the change for you.

Yes, we are fully bonded and insured. Our house cleaners are also covered by workers compensation insurance, giving you peace of mind while we are in your home.

Yes, they do. Our professional housecleaning technicians complete a comprehensive five day training program with a certified training manager before working in homes. Cleaning requires patience and attention to detail, and we support our team with regular quality control home checks to maintain our standards.

Yes. Every cleaner goes through a careful screening process before joining our team. We hire from within our community, offer strong wages to attract great people, and provide detailed training along with regular inspections. Our goal is to give you complete confidence in the team caring for your home.

Our mission is to provide dependable cleaning services that meet the unique needs of each home. By customizing our services, we are able to maintain the consistent quality our clients expect.

For that reason, there are a few tasks we do not perform:
Ironing
Cleaning or removing pet or rodent waste
Cleaning vomit, blood, or fecal matter
Power washing
Cleaning drapes or steam cleaning upholstery or furniture

We do offer window washing, but it is available for an additional charge.

We always handle your belongings with care, but sometimes accidents happen. If something is broken while we are cleaning your home, we will make every effort to repair or replace the item. If necessary, insurance claims may also be filed. A quick photo of the item can help us address the issue more efficiently.

Let us know within 24 hours by calling or emailing us and we’ll come back to take care of it free of charge. Photos are always helpful if you have them.

If your home has a security system, please turn it off or disarm it before your scheduled cleaning. If you provide alarm instructions, we cannot be responsible for alarms that are triggered or any dispatch fees from emergency responders. If your home is in a gated community, please add your cleaner’s name to the entry authorization list.

Yes. If your regular cleaning lands on a holiday and your cleaner is not working, we will contact you a couple of weeks in advance to help schedule a new day. We observe New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.

Yes, for bigger deep cleaning projects our cleaners often arrive as a team so we can complete the job efficiently. Occasionally, a quality control manager may also visit to make sure everything is up to our standards.

Yes. Our team can clean your home weekly, biweekly, or monthly depending on your needs. Hubbard’s Maid Service also offers special occasion cleanings and move in or move out cleaning services.

The first cleaning is more detailed because we clean your home from top to bottom to bring it up to Hubbard’s Maid Service standards. Since your home has not been cleaned by our team before, we spend extra time addressing all areas. After that, recurring services help maintain the clean.

We recommend emailing our office with any instructions you would like us to follow. We will add them to your file so your cleaning preferences stay consistent with every visit.

No. Hubbard’s Maid Service pays all required taxes and handles Social Security contributions. That means you will not need to worry about tax forms, payroll, or employment paperwork.

Yes. Every Hubbard’s Maid Service cleaner is authorized to work in the United States. We verify eligibility using the I-9 process and pay taxes accordingly.

Absolutely. If you have valuables, heirlooms, or special items you would rather not have handled, simply place them in a closed drawer or behind a closed door, or let us know ahead of time. That signals our team to skip that area. Hubbard’s Maid Service carries all necessary insurance, but we always recommend storing irreplaceable items safely during your cleaning.

That’s no problem at all. We love pets and understand they are family. We do recommend keeping them in a secure or separate area while we clean so we can move through your home safely and efficiently. Please let us know what pets you have ahead of time so our team can take extra care around them. For health and safety reasons, our team cannot clean homes with flea infestations or handle animal waste.

If our team is unable to enter the home, a lockout fee will be applied. We will try reaching out to you to see if access can still be arranged.

Of course. If there are products you’d like used in specific areas, simply leave them out with instructions. We’re also happy to use your bleach, but we do not bring bleach ourselves.

It really depends on personal preference. Some people stay, and others head out while we work. If you won’t be home, simply provide access instructions. Your home’s security is always very important to us.

The first cleaning usually costs more since it involves bringing the home up to our service standards. After that, regular maintenance cleanings are typically easier and more affordable. You will receive estimates for both the initial cleaning and your recurring service. If more than a month passes without a cleaning, the next visit may be treated as a first-time cleaning.

Every household is different, which means cleaning needs can vary quite a bit. Pricing depends on things like the size of your home, how many people live there, pets, flooring types, clutter levels, and how often you’d like service.

Our go-to products mostly come from Speedcleaning.com. They offer great tools and professional cleaning solutions that we truly recommend.

While our technicians always work with care and attention, accidents can occasionally happen. If something is broken by one of our house cleaning technicians, Hubbard’s Maid Service will take responsibility. We are bonded and insured and cover smaller breakages up to $100. Larger incidents are handled through our general liability insurance.

Our technicians are trained to report any breakage immediately so the office can contact you quickly and resolve the situation.

Normal wear and tear in the home is not considered breakage. This includes things like loose fixtures, worn grout, or failing caulking. We also ask that wall items such as pictures or mirrors are properly secured and able to withstand light pressure during dusting.

If you notice a problem, please take a photo and submit it through our incident report form here:
https://hubbardsmaidservice.com/incident-report/

For cleaning instructions or special requests about your home, please contact the office directly rather than communicating only with the technician. This helps us document everything correctly and avoid any misunderstandings.

We are very proud of our team and invest significant time and resources into hiring and training our technicians. Because of this, our employees cannot accept private work from clients unless Hubbard’s Maid Service receives a finder’s fee. Soliciting our employees for side work violates their employment agreement and may result in service termination.

All cleaning supplies and equipment are provided by our team. If you would prefer we use your products, we are happy to accommodate that request. However, we cannot accept responsibility for damages caused by customer provided supplies or equipment.

If you already received an estimate from us, simply reply to the email containing your quote. If the proposed cleaning date doesn’t work for you, just let us know your preferred date in the reply.

If you still need a quote, request one here:
https://hubbardsmaidservice.com/request-a-quote/

100% Satisfaction Guarantee Policy:
We guarantee our work. If your cleaning was not completed according to the quoted service, we will return within 24 to 72 hours to correct the issue at no additional charge. Please contact our office staff with any concerns rather than addressing the technician directly. Issues reported after 24 hours will be addressed at the next scheduled cleaning.

Payment Policy:
Prices are finalized at the time of quote and are not negotiable afterward. If there is a quality concern, we will return within 24 to 72 hours to correct the issue. Discounts are not offered unless we are first given the opportunity to re clean. Payment must be made prior to service using electronic payment or cash.

We would love to hear from you! Since cleaning preferences vary from home to home, your feedback helps us better serve you, resolve any concerns, and recognize our cleaners who exceed expectations.

You can share your thoughts here:
https://hubbardsmaidservice.my.canva.site/

The lockout fee is the full price of the scheduled cleaning. It may be applied if our cleaners arrive but cannot access your home due to a locked door, pets not being secured, utilities like power or water being off, or if the team is turned away.

Recurring clients are not able to skip scheduled cleanings. For legacy clients or those without a dedicated cleaner, cancellations made within 48 hours of the service will have half of the cleaning fee applied.

Our technicians are often finishing another cleaning before coming to your home, so exact arrival times can be difficult to promise. Traffic, travel distance, or unexpected situations can occasionally shift the schedule. We always do our best to arrive as close to the scheduled time as possible.

Our cleaners are all employees. We have carefully screened, checked and investigated our employees to ensure only experienced cleaning professionals work with our valued clients.

Of course! If someone you refer books and receives a cleaning, we’ll add a $150 credit to your account. It’s our way of saying thanks. Submit your referral here:

https://hubbardsmaidservice.com/referral-program/

If you think the cost of professional cleaning services is high, wait till you try amateur services. The underground cleaning service market, which includes hiring your nephew to come over twice a week, may seem like a cost saver, but in the long run it can be insufficient at best and seriously costly at worse. Sometimes it comes down to convenience too. Do you have the time to properly hire and screen the person you will be allowing to clean your home?

Furthermore, to handle the job right there are other management tasks. Do you want to handle the payroll, taxes and other requisites for hiring an “independent contractor” in accordance with federal law? While it may seem cheaper in the beginning, there is plenty of reason to avoid working with unskilled, unlicensed, uninsured and inexperienced cleaning professionals.

Many of our clients enjoy our I-annual Top-to-Bottom deep cleaning services that reach deep in the darkest recesses of your home and pull the dirt that is often overlooked in a regular standard cleaning. This will not cost as much as the initial deluxe cleaning as after regular cleanings, a deep clearing is not quite as big a job.

Need to switch your service date? No worries! Go to the Customer Resources tab on the homepage and click the Rescheduling Policy to access our Scheduling Form Request:

https://hubbardsmaidservice.com/appointment-change-update-request/

This is not required, but it is appreciated. After all, who doesn’t feel motivated by a recognition of a job well done.

We are not a franchise with restrictive combos and services. Feel free to contact us and let us know what services you will be requiring and I will provide you with a fair price quote. You have ovens, laundry and other odd jobs? Call us up and we will make an arrangement.

We ask that our clients provide us with a minimum 24-hour notice before they cancel a planned cleaning session.

We perform rigorous background checks on all our potential employees and can ensure that they have a spotless record of performance in their history of cleaning experience. Safety and security of our clients is our priority when providing our cleaning services.

To provide tailor-made services to our clients we suggest they provide the cleaning supplies they would like to apply and we will provide the expertise in application. Furthermore, cleaning equipment should not be passed from home to home to avoid cross contamination and we also require our clients to provide the cleaning equipment that will be used in their home. Nevertheless, we always have extra supplies on hand should the need arise.

We schedule cleanings based on the most efficient route for our teams. Service hours are Monday through Friday between 8:00 am and 5:00 pm, with occasional Saturday availability. Our usual arrival windows are 8:00–8:30 am or 11:00 am–1:00 pm. After-hours and weekend office cleaning is also available.

We provide a 100% satisfaction guarantee for our superior services. If you are not completely satisfied with our services, we will return within 24 hours and completely redo the work. If you are still not satisfied with the work we provided, we will gladly refund you the payment, after which we can consider our business concluded.

We require payment before service so we can deliver the best customer service and a thorough cleaning for your home.

No, there’s no contract to sign. Recurring services do operate under a no-exceptions, no-skip policy.