FAQs Archive - Page 3 of 17 - Hubbard's Maid Service

Q: Where is Hubbard’s Maid Service located and what areas do you serve from there?

Our local office is based at 110 Traders Cross, Bluffton, South Carolina 29909 , and we proudly serve Hilton Head Island and the surrounding Bluffton / Hilton Head communities. From this central Lowcountry location, we provide reliable, award-winning maid services backed by friendly office support and easy scheduling.

Q: Why should I choose Hubbard’s Maid Service over other cleaning companies on Hilton Head Island?

Since 2004, Hubbard’s Maid Service has focused on delivering truly exceptional cleaning services across the Coastal Empire and Lowcountry. We combine professional training, high-quality products, flexible scheduling, a strong satisfaction guarantee, and consistent results—making us a trusted choice for house cleaning and maid services in Hilton Head Island, SC and beyond.

Q: Do you offer gift certificates for cleaning services?

Yes. You can purchase gift certificates online 24/7. They make a thoughtful gift for birthdays, holidays, new parents, new homeowners, or anyone who could use the gift of a professionally cleaned home. Recipients can then schedule their cleaning at a time that works best for them.

Q: How do you handle pets during a cleaning?

We love pets, and we’re used to working in homes with cats and dogs. For everyone’s safety and comfort, we ask that pets be secured or introduced to our team in a way that minimizes stress and prevents escapes. Please let us know about any special instructions—such as where pets should stay during the cleaning—when you book your appointment.

Q: What is your satisfaction guarantee?

We want you to be 100% happy with your cleaning. If you ever feel that something was missed or not cleaned to your expectations, contact us within a reasonable time frame and we will return to address the concern at no additional cost. Our goal is to deliver consistently high-quality results and long-term peace of mind.

Q: Are your cleaners insured, bonded, and background-checked?

Absolutely. Your trust and safety are a top priority. Our team members are carefully screened, trained, and covered by proper insurance. This allows you to feel confident inviting our cleaners into your Hardeeville home or office, knowing that we stand behind the people who represent Hubbard’s Maid Service.

Q: Do you bring your own cleaning supplies and equipment?

Yes. Our professional cleaners arrive with all the products, tools, and equipment needed to clean your home thoroughly and efficiently. This includes vacuums, dusting tools, and cleaning solutions selected for quality and effectiveness. If you have specific product preferences or sensitivities, let us know in advance so we can do our best to accommodate them.

Q: Do I need to be home while you clean?

You’re welcome to stay, but you don’t have to be home during the cleaning. Many clients provide us with a secure way to access their home (such as a door code or key), so they can return to a freshly cleaned space. We’ll discuss your preferences during booking and follow whatever access instructions you’re most comfortable with.

Q: How is a Top-to-Bottom Cleaning different from Maintenance Cleaning?

A Top-to-Bottom Cleaning is our most detailed service. It’s ideal for first-time visits, seasonal cleanings, or when your home needs extra attention. We focus on thorough dusting, hand-wiping surfaces, and deep-cleaning high-touch and hard-to-reach areas. Maintenance Cleaning is a recurring service that keeps your home consistently tidy by maintaining that initial deep-clean level, focusing on regularly used spaces like kitchens, bathrooms, and living areas.

Q: What types of cleaning services do you offer in Hardeeville, SC?

Hubbard’s Maid Service offers a full range of professional cleaning options in Hardeeville, including detailed Top-to-Bottom cleanings, recurring Maintenance Cleaning, Vacant Home Cleaning, Office Cleaning, and special Laundry Packages. These services are designed to fit busy Lowcountry lifestyles, whether you need a one-time deep clean or ongoing help keeping your home or office fresh.