Many smaller cleaning companies try to grow by offering very low pricing. These businesses are often run by one person or a small family team. While the prices may look appealing, they often are not sustainable for long term operations.

Lower prices can also result from avoiding business expenses such as insurance, licensing, or tax responsibilities.

Hubbard’s Maid Service takes pride in being licensed, bonded, and insured. Our pricing reflects the professional service and dependable quality we bring to every home we clean in Savannah.

Not at all. We don’t require contracts because we want to earn your trust with every cleaning visit. Our approach is based on clear communication and honest feedback so we can continue providing excellent service.

Give us a call at 912-961-9131 and we’ll gladly assist.

Just contact our office at 912-961-9131 or email office@hubbardsmaidservice.com, and we’ll update your information.

Yes. We are bonded and insured, and our house cleaners are also covered by workers compensation insurance for additional protection.

Absolutely. Our cleaning technicians are experienced professionals who go through a five day training program with a certified training manager. Since cleaning homes requires patience and attention to detail, we also perform quality control home checks to make sure everything meets our standards.

We focus on hiring trusted members of our community rather than strangers. We provide competitive wages to attract reliable professionals. Every cleaner goes through a careful screening process, detailed training, and ongoing inspections so you can feel confident about the care of your home.

We are committed to providing consistent, quality house cleaning to every client. Our services are customized to your home so we can maintain that standard of care.

There are a few services we do not provide:
Ironing
Cleaning or removing pet or rodent waste
Cleaning vomit, blood, or fecal matter
Power washing
Cleaning drapes or steam cleaning upholstery or furniture

Yes, we do. Window washing is available for an additional charge.

We always treat your home and belongings with great care. If something is accidentally broken while we are cleaning, we will work with you to repair or replace the item when possible. Insurance claims may also be filed when appropriate. Photos can be very helpful when reviewing the situation.

Simply reach out within 24 hours by phone or email and we’ll come back to reclaim the area at no charge. If you can send a picture, that helps us a lot.

If your home has a security system, please make sure it is disarmed before your cleaning appointment. If you provide instructions for operating the alarm, we cannot be responsible for alarms that may be triggered or any first responder dispatch fees. If you live in a gated community, please add your cleaner’s name to the authorized entry list.

If your cleaning falls on a holiday and your cleaner is not working that day, we will contact you a couple of weeks in advance to reschedule. We observe New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.

For bigger deep cleaning jobs, Hubbard’s Maid Service cleaners often arrive as a team. Occasionally, a quality control manager may also visit to make sure the quality of our work meets our standards.

Our cleaning services can be scheduled weekly, biweekly, or monthly depending on your cleaning needs. Hubbard’s Maid Service also offers special occasion cleanings and move in or move out cleaning services.

The first cleaning includes a detailed top to bottom cleaning to bring your home up to Hubbard’s Maid Service standards. Because this is our first visit, it takes more time to address all areas. Once the home is established at that level, recurring services help maintain the clean.

The best way is to email our office with your instructions. We will update your file so your preferences are recorded and shared with any team servicing your home.

No. Hubbard’s Maid Service takes care of all employment taxes and related paperwork, including local, state, federal, and Social Security taxes.

Yes. Every Hubbard’s Maid Service employee is authorized to work in the United States. We complete I-9 verification and pay taxes properly.

Our team treats every home with care and respect. If you have heirlooms, valuables, or irreplaceable keepsakes, we suggest placing them somewhere safe or letting us know not to clean that area. A closed door or drawer signals to our team to skip that space. While we carry insurance, some items cannot be replaced, so storing them safely is always a good idea.

We love pets and are always careful around them. To help us clean your home thoroughly and efficiently, we recommend keeping pets in a separate or secured area while we work. Please let us know ahead of time what pets you have so we can avoid startling them or accidentally letting them outside. For safety and sanitation reasons, we cannot clean homes with flea infestations or pick up animal waste.

If the team arrives and cannot access the home, a lockout fee will apply. We will attempt to contact you to see if entry can still be arranged.

Simply leave those products out with instructions for our team. We’re happy to use them. If you’d like bleach used in your home, please provide it since we do not keep bleach on hand.

Not necessarily. You’re welcome to stay or go about your day. If you’ll be out, just make sure we have a way to enter your home. Protecting your home and privacy is always a priority.

The first cleaning generally costs more because our team is performing a deeper clean to bring the home up to Hubbard’s Maid Service standards. After that, maintaining the home with regular visits is easier and usually less expensive. We will give you estimates for both services. If the home goes more than a month without cleaning, the next visit may be treated as an initial cleaning again.

We create a personalized estimate by looking at the unique details of your home. This includes the size of the home, number of residents, pets, floor types, clutter levels, and how often you’d like our technicians to clean.

Yes. We mainly use products from Speedcleaning.com. They offer some of the best cleaning tools and products available.

Our technicians work carefully in every home, but if something is accidentally broken during your cleaning service, we take responsibility. Hubbard’s Maid Service is bonded and insured and covers smaller breakages up to $100. Larger damages fall under our general liability insurance.

Our technicians report any breakage immediately so we can notify you right away.

Normal wear and tear in the home is not considered breakage. This includes loose door knobs, worn grout, or crumbling caulking. We also ask that wall items such as mirrors or pictures are securely mounted and able to withstand light dusting pressure.

If you notice an issue, please take a photo and submit it here:
https://hubbardsmaidservice.com/incident-report/

Please contact the office directly with any special instructions or concerns about your home so we can properly document everything.

Our employees are not permitted to accept private work from clients unless Hubbard’s Maid Service receives a finder’s fee, as outlined in their employment agreement.

We provide all cleaning supplies and equipment for each service. If you prefer we use your own supplies, we can certainly do that, but we are not responsible for damages caused by customer supplied products or equipment.

If you have already received an estimate, simply reply to the email that includes your quote to confirm your appointment. If the proposed cleaning date does not work for you, just include your preferred date in the reply.

If you still need a quote, request one here:
https://hubbardsmaidservice.com/request-a-quote/

100% Satisfaction Guarantee Policy:
We guarantee our services. If the job was not completed according to the quoted cleaning, we will return within 24 to 72 hours to correct the issue at no additional charge. Please reach out to one of our office staff members rather than the cleaning technician with any concerns. Issues reported more than 24 hours after the cleaning will be addressed during the next scheduled visit.

Payment Policy:
Pricing is finalized once the estimate is issued and cannot be negotiated afterward. If there is a quality concern, our team can return within 24 to 72 hours to correct the issue. Discounts are not offered unless we are first given the opportunity to re clean. Payment is collected prior to service and must be made electronically or with cash.

We encourage all clients to share their feedback. Your comments help us continually improve your service, resolve any problems, and give recognition to the cleaners who do an exceptional job.

Share your feedback here:
https://hubbardsmaidservice.my.canva.site/

Our lockout fee works much like our cancellation policy. If our cleaners arrive but cannot access your home due to a locked door, pets not being contained, a power outage, water being shut off, or if the team is turned away, the full cleaning cost will be charged as the lockout fee.

We no longer allow recurring clients to skip their cleanings. For legacy clients and clients without a dedicated cleaner, cancellations made within 48 hours of the service will result in half of the cleaning fee being applied.

We do our best to stay on schedule, but we cannot promise an exact arrival time. Because our technicians may be coming from another home and dealing with travel or traffic, timing can occasionally shift.

Everyone who works for us is an employee. We do not subcontract and we screen and train each one of our workers. This allows us to maintain the highest level of consistency with our cleanings.

Yes! Referrals are one of the best compliments we can receive. When your referral receives a cleaning, you’ll get a $150 credit. Send us their information here:

https://hubbardsmaidservice.com/referral-program/

You ultimately get what you pay for when you hire a cleaning service. While you may assume that you can hire anyone for the job, you won’t realize you are getting lousy cleaning for the lower price until the job is done. Not only that, but you will have to go through the entire vetting process from start to finish to find a maid that you trust with your belongings. You will need to train them, run background checks, and even pay taxes on them. Ultimately, the majority of our clients value their time more than this and they understand the value we provide.

The majority of the clients we service do get annual Spring cleanings. That way, they can get a deep cleaning to reach those areas that don’t normally get cleaned during our weekly or bi-weekly cleanings. It is less expensive than getting a first-time Deluxe cleaning package because this deep cleaning won’t be as extensive if your home is already getting the surface cleaned regularly.

If you need to change your cleaning day, just visit the Customer Resources tab on our homepage and select the Rescheduling Policy. That will take you to the Scheduling Form Request where you can submit your update:

https://hubbardsmaidservice.com/appointment-change-update-request/

No, tipping is not required nor is it expected. However, all of our employees will certainly appreciate one for a job well done.

The good thing about hiring us is our versatility and flexibility. After all, we aren’t a cleaning franchise with a rigid business model. We tailor our services to our client’s needs. You can call us and let us know exactly what you need to be done. You can make all of the special requests you want and we will be able to give you a custom quote.

If you need to pause or skip a visit, go to the Customer Resources tab and choose Scheduling Policy, then complete the request form for scheduling updates.

You can rest easy knowing that we conduct thorough background checks on every one of our employees. We look at their job history and we conduct employment verification checks. We have an excellent track record of good hiring and we don’t experience much employee turnover at all. This makes us a cleaning company you can count on. We prioritize both safety and security within our hiring practices to ensure we can give each client the greatest peace of mind.

To provide optimal cleaning, we use any supplies or equipment you have. If you don’t have them or don’t want to provide them, we will use our own. We always have back up cleaning supplies and equipment on hand. You won’t find maid services cleaning their equipment between cleaning houses. Therefore, you could end up with greater exposure to bacteria, viruses, and germs when you don’t supply your own.

Cleaning appointments are scheduled based on our daily routes. We provide service Monday through Friday from 8:00 am to 5:00 pm, and sometimes Saturdays for special requests. Our usual arrival windows are 8:00–8:30 am or 11:00 am–1:00 pm. Office cleanings can also be done after hours or on weekends.

We have a 100% guarantee with our service. If at any point you are not satisfied, you can call us and we will return within 24 hours to re-clean all of the areas you weren’t happy with. If we are unable to satisfy you, we offer a full refund in most instances and we will terminate our contract or partnership.

Payment is required before your service takes place so we can provide smooth scheduling and excellent customer care.

No contract required. We just ask that recurring service clients follow our no-exceptions, no-skip policy.