Some cleaning businesses are run by a single owner or a small family operation. To compete with larger companies, they sometimes offer lower prices to gain customers quickly. While that can work for a short time, those rates often are not enough to keep the business running long term.

Lower prices can also mean the company is not paying taxes, licensing fees, insurance, or worker’s compensation. Some even pay employees in cash without proper tax reporting.

At Hubbard’s Maid Service, we follow all professional standards and operate as a licensed, bonded, and insured company. Our pricing reflects our commitment to quality service and reliability throughout Savannah and the surrounding areas.

We believe trust is built one visit at a time. That’s why we don’t require contracts. Instead, we focus on clear communication, consistent service, and listening to your feedback so we can continue improving.

Simply call our team at 912-961-9131 and we’ll help you make the change.

It’s easy. Call us at 912-961-9131 or email office@hubbardsmaidservice.com and we’ll update your address right away.

Yes, they are. Our company is bonded and insured, and our team is also protected by workers compensation insurance, which provides an extra level of safety and professionalism.

Yes, absolutely. Our cleaning technicians are trained professionals who understand the importance of patience, care, and attention to detail. Each team member completes a comprehensive five day training program with a certified training manager, and we perform quality control home checks to make sure every cleaning meets our expectations.

We take trust very seriously. Our cleaners are members of our local community who we carefully screen before hiring. We provide thorough training and ongoing inspections to maintain quality. We also offer competitive wages so we can attract dependable professionals who take pride in their work.

We strive to provide dependable and high quality cleaning services for every client. Our team customizes each visit to fit your home and your budget so we can deliver consistent results.

To maintain that level of service, there are a few tasks we do not perform:
Ironing
Cleaning or removal of pet or rodent waste
Cleaning vomit, blood, or fecal matter
Power washing
Cleaning drapes or steam cleaning upholstery or furniture

Yes, we do offer window washing for an additional charge

We handle your home and belongings with care, but sometimes accidents are unavoidable. If something is damaged while we are cleaning, we will make every effort to repair the item or replace it if it cannot be repaired. When appropriate, an insurance claim may be submitted. Photos can help us review the situation, so please send one if you can.

Reach out to us within 24 hours by phone or email and we’ll come back to reclaim the area free of charge. Photos are always helpful, so feel free to send one along.

Please make sure your security system is turned off or disarmed before your cleaning appointment. If you leave instructions for using the alarm, we cannot be responsible for alarms that are accidentally triggered or any associated dispatch fees. If you live in a gated community, please add your house cleaner’s name to the entry authorization list.

If your cleaning falls on a holiday and your regular cleaner is not working, we will contact you a couple of weeks ahead of time to move your cleaning to another convenient day. We observe New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.

For larger deep cleanings, we typically send a team of cleaners so the job can be completed more efficiently. Occasionally, a quality control manager may also stop by to check on the quality of the service.

Absolutely. Our recurring services can be set up weekly, biweekly, or monthly depending on your household needs. We also offer special occasion cleanings and move in or move out cleaning services.

The first cleaning requires more time and attention because we clean your home thoroughly to meet Hubbard’s Maid Service standards. Since we are starting fresh, we focus on detailed cleaning throughout the home. Recurring services are then used to maintain that level of cleanliness.

The best way is to email our office with any details you’d like us to know. We will add those instructions to your file so every team that cleans your home has access to them.

No, you do not. Hubbard’s Maid Service handles all required taxes and employment responsibilities, including local, state, federal, and Social Security taxes. We take care of the paperwork so you do not have to.

Yes we do. Every employee at Hubbard’s Maid Service is authorized to work in the United States. We complete an I-9 for each team member and pay all applicable taxes.

Our team treats every home with care and respect. If you have heirlooms, important paperwork, or irreplaceable mementos, we recommend placing them in a safe spot or asking us not to clean that area. A closed door or drawer is our signal to leave that space untouched. We carry full insurance for accidental damage, but because some items cannot truly be replaced, we encourage storing them safely beforehand.

We adore pets and understand they are part of your family. To help us clean your home efficiently, we suggest keeping pets in a safe area during the cleaning. Please let us know in advance what types of pets you have so our team can be careful around them. For sanitary and safety reasons, we are not able to clean homes with flea infestations or handle animal waste.

If our team cannot access the home, a lockout fee will be applied. We will attempt to reach you first to see if entry can still be arranged.

Absolutely. If you have favorite products or specific items for certain areas, just leave them out with directions. We’re also happy to use your bleach if needed, since we don’t keep bleach on hand.

Not at all. Whatever works best for your lifestyle is perfectly fine with us. If you choose to be away, just provide a way for us to get in. You can rest easy knowing your home’s security is very important to us.

The first visit is usually more expensive because it involves a deeper cleaning to get your home up to our standards. Once that’s done, keeping the home clean with routine visits is much easier. You will receive pricing for both the initial cleaning and ongoing service. If more than a month passes between cleanings, the next visit may need to be priced like a first-time cleaning again.

We create a customized price for each home because no two homes are the same. Your cleaning cost will depend on things like the size of the home, the number of residents, pets, flooring types, overall condition, and the frequency of cleaning.

Our teams mainly use products from Speedcleaning.com. They provide reliable, professional-grade cleaning products that we highly recommend.

Our technicians treat your home with care, but if something is accidentally broken, we take responsibility. We are bonded and insured and cover smaller breakages up to $100. For larger issues, we carry general liability insurance.

Any damage must be reported immediately by our technicians so we can notify you and resolve the issue.

Normal wear and tear such as loose fixtures, worn grout, or deteriorating caulking is not considered breakage. We also ask that items like mirrors or pictures are properly secured and able to handle light dusting pressure.

If an issue occurs, please take a photo and submit it here:
https://hubbardsmaidservice.com/incident-report/

For cleaning instructions or requests, please communicate with the office rather than the technician so everything is documented properly.

We also ask that clients respect our employee agreements and do not solicit our technicians for side work. Attempting to hire our employees privately without paying the required finder’s fee will result in service termination.

All supplies and equipment are provided by Hubbard’s Maid Service. If you prefer we use your products, we can, but we are not responsible for damages caused by customer-supplied supplies or equipment.

If you have already received an estimate, simply reply to the email containing the quote. If the suggested cleaning date doesn’t work for you, just include your preferred date in the reply.

If you still need an estimate, you can request one here:
https://hubbardsmaidservice.com/request-a-quote/

100% Satisfaction Guarantee Policy:
We guarantee the quality of our work. If your cleaning was not completed according to the quote provided, we will return within 24 to 72 hours to correct the issue at no extra charge. Please notify our office staff directly if something needs attention. Concerns reported after 24 hours will be addressed during the next scheduled cleaning.

Payment Policy:
Our prices are finalized once the quote is provided and cannot be negotiated afterward. If a concern about the cleaning arises, our team will return within 24 to 72 hours to re clean. Discounts are not offered unless we are first given the opportunity to correct the issue. Payment is required prior to service and must be made electronically or with cash.

Absolutely! Your feedback helps us better understand your preferences and continue improving our service. It also helps us resolve any concerns and give credit to cleaners who exceed expectations.

You can leave feedback here:
https://hubbardsmaidservice.my.canva.site/

Yes. If our team arrives but cannot enter your home due to a locked door, pets that are not secured, power outages, water being shut off, or if they are turned away at the door, a lockout fee equal to the full cleaning price will be applied.

Recurring clients are no longer able to skip scheduled cleanings. For legacy clients or clients who do not have a dedicated cleaner, cancellations made within 48 hours of the appointment will have half of the cleaning fee applied.

While we aim to arrive by the scheduled time, we cannot guarantee an exact arrival. Our technicians are usually coming from another home and factors like traffic, travel distance, or unexpected situations can occasionally cause delays. We appreciate your patience and understanding.

Yes, every single housekeeper is an employee that has been fully vetted, trained, and managed by us.

Yes! We love referrals. When someone you refer books and receives a cleaning, you’ll receive a $150 credit as a thank you. Simply send them our way using this link:

https://hubbardsmaidservice.com/referral-program/

Hiring an amateur cleaner is never recommended. We know some homeowners balk at the price of hiring a professional cleaning service with so many people willing to do it for less. The fact is, you ultimately get what you pay for. If you are looking for the best cleaning to keep your family safe and healthy, you want a professional company handling it. While you may think you are ‘saving’ money by hiring an amateur or non-professional, you will quickly find the costs add up. Not only do you have to manage the housekeeper and keep up with them, but you have to pay payroll taxes and more. It can quickly get out of hand and you end up losing a lot of valuable free time that you would have saved by hiring a professional.

A lot of our clients end up getting a Top to Bottom Deluxe cleaning yearly to get rid of grime and accumulation in the areas that a routine cleaning doesn’t hit. This can be less expensive than getting the first Deluxe Cleaning simply because your home will already be in a good and clean condition due to the reoccurring cleanings you are getting done.

We are flexible. We can accommodate most requests if made in a timely fashion.

Don’t worry, we aren’t a cleaning franchise. We can accommodate special requests. When you hire us for your cleaning job, you can get whatever you need to do. We can customize our cleaning services to optimize them for your needs. We will be able to provide you with a customized quote for the added time required.

We know how difficult it can be to allow strangers to come into your home. Not to worry. We conduct criminal backgrounds on every single employee we hire. We go in-depth with our checks including looking at job history and employment verifications. We have an excellent track record of making quality hires and we don’t experience much employee turnover at all. We prioritize safety for our clients and our hiring practices exemplify this.

The client will be asked to supply both the supplies and the equipment being used. This is done for your benefit. This allows us to offer the highest level of sanitation. After all, no maid service is going to be cleaning and sanitizing equipment or supplies in the middle of appointments. Therefore, you could end up getting bacteria, germs, and viruses transferred from one home to the other. We always ensure that our employees have backup equipment and supplies if needed.

Since our teams work along optimized routes, arrival times fall within set windows. We clean Monday through Friday from 8:00 am to 5:00 pm and occasionally Saturdays. Most arrivals happen between 8:00–8:30 am or 11:00 am–1:00 pm. After-hours and weekend office cleaning is available as well.

You can count on us because we back our cleanings with a 100 percent satisfaction guarantee. If you aren’t satisfied, you will be able to call us and we will return within 24 hours to fix things. If we are unable to satisfy you, we will issue a refund in a lot of cases and we will terminate our relationship.

To keep things simple and efficient, all services are paid in advance before your scheduled cleaning.

No, there’s no contract required. However, our recurring services do follow a strict no-exceptions, no-skip policy.