At Hubbard’s Maid Service, we make every effort to send the same Cleaning Professional to your home for each visit. We know consistency matters, and having someone familiar with your space helps maintain the highest level of care.
That said, there may be times when your regular Pro is unavailable due to illness, time off, or other scheduling adjustments. In these situations, we’ll assign a substitute Cleaning Professional who is fully trained, background-checked, and trusted to deliver the same quality service you expect.
If you choose not to accept a substitute when your regular Pro is unavailable, your cleaning will be skipped. In such cases, the appointment is still charged under your Reserved Cleaning Commitment, as the time was set aside specifically for your home.
Please keep in mind that while we do our best to provide consistency, we cannot guarantee the same Cleaning Professional for every visit. Our scheduling system is designed to minimize drive time and group nearby homes together—helping us stay efficient, reliable, and punctual for all our clients.
